Shipping Policy

SHIPPING POLICY — MORBIUS & STONE

Processing Time

All orders are processed within 1-3 business days after payment is confirmed.

Shipping Method

All orders are shipped via DHL international shipping directly from our supplier to your door. We do not use standard parcel carriers such as FedEx or UPS.

Estimated Delivery Time

• Domestic (US): 7-15 business days after processing
• Delivery times may vary based on location and carrier availability

Delivery Details

• All items are delivered via DHL freight service due to the size and weight of our electric go-karts and UTVs
• DHL will contact you to schedule your delivery appointment
• Please ensure someone is available to receive the shipment

Tracking

Once your order ships, you will receive a DHL tracking number via email to monitor your shipment in real time.

Damages

Please inspect your item upon delivery. If damage is visible, note it on the delivery receipt before signing and contact us within 48 hours at [your email].